Waiting on Delivery

No, I do not have  sloppy speech habits and am not waiting on a horse. I am waiting on the arrival of a package being shipped by UPS. The package is coming from a company called Rock Bottom Golf. I really like these guys. They are very customer-oriented and bend over backwards to keep them happy. The package coming is the result of my desire to purchase something which wasn't available at the time I found about the item(s) being on sale. So I, in my usual grumpy way, made them aware of my disappointment. I failed to take notice of the fact that it was an extended sale period and I couldn't expect the item to still be available. After my note to them, Adam (a guy who is in the customer happiness department, I think, and who is suffering the winter in upstate New York) called me on the phone to talk about it. We chatted, I realized my error and was willing to forego getting the item but Adam didn't seem willing to let me do that.

The result was that I got the same price for a similar product and that is what is in the package wending its way to my home.

It is due to arrive tomorrow. I know this because UPS provides a tracking service and emails the tracking number along with the scheduled arrival date. The package arrived in a distribution center in Raleigh, North Carolina in the wee hours of yesterday morning and is still expected to get here today. I could even get an estimate of what time of day it will appear at my door but I don't bother with that. I already know it will be delivered between 5 and 6 PM because that is when the UPS van regularly wends its way through my neighborhood.

UPS is very dependable. Rock Bottom is a gem. And I wanted to make sure that I spread the word.